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booking conditions

Your reservation is confirmed upon receipt of a deposit of 30% of the total cost of your stay.
The deposit can be paid by transfer (all charges to be borne by the sender) or by bank card - CARTE BLEUE, VISA, MASTERCARD (you should send the following details by your preferred means: name of the card holder, 16 digit card number, date of expiry and the three digit cryptogram on the back of the card).

Cheques made payable to the Auberge du Cèdre are also permissible; however we ask you to bear in mind the vagaries of the postal system. Transfers from countries outside of the eurozone are penalized by exorbitant banking charges; we can only take account of the amount which is actually credited to our bank account. Within the eurozone, use a SEPA transfer.

In the case of a written cancellation (by confirmed email, fax or letter, as attested by date on postmark) at least 10 weeks before the start of your stay, your deposit will be returned, after deduction of a €15 handling fee. For any cancellation between five and ten weeks prior to the start of the stay, 50% of the deposit will be retained. For cancellations made less than five weeks before the start of the stay, the deposit is no longer reimbursable.

You can make adjustments to your stay if suitable rooms are available, up to two weeks before the start of your stay. After this time, any cancelled services are charged at 30%. By adjustment we mean any change that is less than 25% of the total cost (including taxes) of the planned stay. If services cancelled are more than 25% of the total cost of the stay, then normal cancellation conditions apply. If you cancel during your stay, the cost of your room (excluding meals and breakfasts) for the number of nights cancelled is due in full.

We always do our utmost to re-let the room for the cancelled nights. In this case we will reimburse you with the amounts corresponding to the nights we have been able to re-let, less €30 handling fee.
The rooms are available from 3pm on the day of your arrival and should be vacated by 11am on the day of your departure.

L’AUBERGE DU CEDRE - guest  house| hotel | wine  restaurant - Domaine de Cazeneuve - F 34270 Lauret - +33(0)467 590 202 - welcome@auberge-du-cedre.com